Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Irfanul Haq

Irfanul Haq

January 16, 2025

5  out of  5
rating by Irfanul Haq
"This was a great experience working with Danielle Seille fro State Farm. She was extremely pleasant and professional in the etire process. I would recommend her to everyone at any point in time."
We responded:
"Thank you so much for the 5 star review and kind words about your positive experience with Danielle. We are so glad to have you as a new customer! Our entire team is here to help with any questions you may have. "
Profile photo of Adnan Khan

Adnan Khan

January 3, 2025

5  out of  5
rating by Adnan Khan
"Cindy and her team at State Farm have been taking care of me for many years and I have nothing but positive things to say. Whenever there's been an issue with one of my vehicles, they're always there to assist with excellent customer service. I highly recommend this branch and Cindy in particular."
We responded:
"Hi Adnan. Thank you so much for the 5 Star Review! Call us anytime when you need assistance. "
Profile photo of Barry Beckham

Barry Beckham

December 11, 2024

5  out of  5
rating by Barry Beckham
"Excellent updates and information transferred in every phone or email communication!"
We responded:
"Thank you for your feedback! We're delighted to hear that our communication has been clear and helpful. Providing excellent service is always our goal—please let us know if there's anything else we can do for you!"
Profile photo of Ernie Volckman

Ernie Volckman

December 11, 2024

5  out of  5
rating by Ernie Volckman
"Christine has been super helpful in getting me the insurance I needed."
We responded:
"Thank you for your kind words about Christine! We're so glad she could assist you in finding the right insurance to meet your needs. If there's anything else we can help you with, please don't hesitate to reach out!"
Profile photo of William Boykin

William Boykin

December 11, 2024

5  out of  5
rating by William Boykin
"I found that the office personnel was informative , pleasant and knowledgeable and very helpful for me. Good office I found Cindy Bibb to be a major part of the help I got"
We responded:
"Thank you for your kind words! We're thrilled to hear that Cindy and our team were able to assist you effectively. Your feedback means a lot to us, and we're glad you had a positive experience. If you ever need anything else, don't hesitate to reach out"
Profile photo of Kenny Wade

Kenny Wade

November 21, 2024

5  out of  5
rating by Kenny Wade
"Reliable, meticulous and efficient"
We responded:
"Hi Kenny. Thanks so much for the 5 Star Review. We pride ourselves on paying attention to the details and making things as easy for our customers as possible!! Happy Thanksgiving. "
Profile photo of Andrew Thomas

Andrew Thomas

November 7, 2024

5  out of  5
rating by Andrew Thomas
"Great service, prompt and always exactly what I needed. Easy access and communication!"
We responded:
"Thank you for your kind words! We're so glad to hear that you've had such a positive experience with our service. Providing prompt and effective assistance with clear communication is always our goal. We're here whenever you need us!"
Profile photo of Michael Bennett

Michael Bennett

November 6, 2024

5  out of  5
rating by Michael Bennett
"Very convenient and efficient service."
We responded:
"Thank you so much for the 5 Star Review Michael. So glad we are meeting your expectations!!"
Profile photo of Ivette Rosa

Ivette Rosa

November 5, 2024

5  out of  5
rating by Ivette Rosa
"Christine Wobbeking was so pleasant, professional and explained everything to me. She took the time to provide all the details and information to get us the quote we needed. Dave Lerer, our Agent is also very informative and helpful. We have tried other Companies in the past and finally feel like we are in good hands with State Farm."
We responded:
"Thank you, Ivette, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christine, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Diane Frederick

Diane Frederick

October 25, 2024

5  out of  5
rating by Diane Frederick
"I've been with State Farm for many, many years and have had great service with them. Cindy gives us all the information we need for the coverage we need. It's been a pleasure being a customer."
We responded:
"Thank you for your many years of loyalty and for sharing your positive experience! We're thrilled to hear that Cindy has been so helpful in providing you with the coverage and information you need. It’s always a pleasure to serve customers like you, and we look forward to continuing to provide you with excellent service. If you ever have any questions or need assistance, we’re here for you!"
Profile photo of Ralph Sita

Ralph Sita

October 24, 2024

5  out of  5
rating by Ralph Sita
"Cindy was super responsive and very helpful. Always pleasant and profession!"
We responded:
"Thanks Ralph for the shout out to Cindy. Really appreciate your continuing business and so glad we can be of help. "
Profile photo of Jonathan Boyle

Jonathan Boyle

October 21, 2024

5  out of  5
rating by Jonathan Boyle
"Friendly, helpful office staff"
We responded:
"Hi Jonathan! Thanks so much for the kind review and thanks for your ongoing business. "
Profile photo of Kathleen Edwards

Kathleen Edwards

September 25, 2024

5  out of  5
rating by Kathleen Edwards
"Cindy was very helpful when I called about my car insurance rate going up, even though I don't drive a lot of miles per year."
We responded:
"Thank you, Kathleen, for your wonderful review! I'm happy to hear that Cindy was able to assist you with your car insurance rate concerns. Our team is always here to help with any questions or needs you may have. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Juan Medina

Juan Medina

September 25, 2024

5  out of  5
rating by Juan Medina
"Cindy Biff was Great; she helps me resolve my issue and the most important thing was that she make me feel that I'm not alone."
We responded:
"Juan, thank you for your wonderful review! I'm glad Cindy was able to help resolve your issue and make you feel supported. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Renee Terry

Renee Terry

September 19, 2024

5  out of  5
rating by Renee Terry
"I am very pleased with Agent and his support team. Ms Cindy B was very professional and very kind. The Best above the Rest👍"
We responded:
"Thank you, Renee! I'm glad you had such a positive experience with our team. Cindy truly exemplifies professionalism and kindness. We appreciate your kind words and are always here to help with any future needs. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Jennifer Logsdon

Jennifer Logsdon

September 19, 2024

5  out of  5
rating by Jennifer Logsdon
"Working with Cindy was seamless and personable. Thank you for being a 5 Star service."
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Cindy provided you with seamless and personable service. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you need any further assistance, we're here to help! - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Alison D.

Alison D.

September 17, 2024

5  out of  5
rating by Alison D.
"State Farm really is like the good neighbor that’s always there! The team at our State Farm agent’s firm has always been so responsive, so kind, and more than willing to answer any questions we’ve had along the way. They service our home, auto, and business insurance, and I wouldn’t trade this team for the world! If you’re looking for a rock-solid insurance team, I promise you that you do not want to pass up being part of the State Farm family!"
We responded:
"Alison, thank you so much for your wonderful review! I'm glad to know that our team has been responsive, kind, and helpful with your home, auto, and business insurance needs. Your satisfaction means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever have any more questions or need further assistance, we're here for you! - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of ERNajjar124

ERNajjar124

September 6, 2024

5  out of  5
rating by ERNajjar124
"It was a pleasure working with Danielle Seiler. She is very thorough and professional and I would recommend her without reservation."
We responded:
"Hi! Thanks a lot for your awesome review! I'm glad you had a great experience working with Danielle. She's definitely thorough and professional. If you need any further assistance, feel free to reach out anytime! - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Kathy Parry Gregg

Kathy Parry Gregg

September 4, 2024

5  out of  5
rating by Kathy Parry Gregg
"Cindy is a gem! She consistently handles questions and concerns with ease and professionalism. She is responsive and courteous, what a delight to work with her on a regular basis!"
We responded:
"Kathy, thank you for your wonderful review! I'm glad to hear that Cindy has been able to assist you with such professionalism and responsiveness. We appreciate your kind words and are happy to have her as part of our team. If you ever need anything else, don't hesitate to reach out. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Joseph Beach

Joseph Beach

August 27, 2024

5  out of  5
rating by Joseph Beach
"Very responsive and helpful! Danielle contacted me immediately after I reached out to their office"
We responded:
"Joseph, thank you for your kind review. I'm glad Danielle was able to assist you promptly. We appreciate your feedback and are here for any future needs. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Va Henriksen

Va Henriksen

August 15, 2024

1  out of  5
rating by Va Henriksen
"Do not use this company if you value your privacy. They sent a quote for homeowners insurance to my former spouse, who I divorced 10 years ago. I have no idea how they got his email, and I would never do business with a company that is so careless with my personal information."
We responded:
"Hi Va. Thank you for your note above and for communicating with our team about this. We are working to determine how 2 different emails were incorporated into your lead information and then uploaded to our system. While we had no way of knowing that had occurred, this is certainly not something we ever want to see happen again. Please accept our apology and assurance that we do protect both our customer's privacy and our prospective customer's privacy with each and every transaction. We will work with our lead vendor as well as State Farm to try and determine how the prior email ended up being merged into this process. "
Profile photo of Jonathan Oden

Jonathan Oden

August 6, 2024

5  out of  5
rating by Jonathan Oden
"My wife and I have been using Dave and his team now for years and never have had any issues. They are always quick to respond, punctual, and solve problems quickly with effective solutions. When we did have to file a comprehensive claim and had a disagreement with State Farm’s contracted out adjuster Dave treated us like family, personally took care of the claim and resolved the issues with the adjuster. His team has always been there to answer questions and helped us move twice, as well as update our auto policies multiple times. There’s no one else in the state of Maryland I could recommend more than Dave Lerer State Farm."
We responded:
"Jonathan, thanks so much for the kind words. We love what we do and love helping our customers! Thanks for your continuing trust in us :)!!"
Profile photo of Mel Oliver

Mel Oliver

July 24, 2024

5  out of  5
rating by Mel Oliver
"Christine was very helpful and informative!"
We responded:
"Mel, thanks a lot for your awesome review! I'm so glad Christine was able to help you out and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out anytime! - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Let’z Eat Tiffany Suzette

Let’z Eat Tiffany Suzette

July 18, 2024

5  out of  5
rating by Let’z Eat Tiffany Suzette
"My agent Christine, was AMAZING! She was very professional, and she answered all of my questions with patience and she was very knowledgeable about insurance quotes etc. she made me feel like she was happy to do business with me. Thank you Christine for all that you do! #IappreciateyouramazingCustomerService#Superb"
We responded:
"Hi Tiffany, thank you so much for your wonderful review! We're ecstatic that Christine provided you with such professional and knowledgeable service! Your appreciation means a lot to us, and we're happy to have you as a valued client. If you have any more questions or need further assistance, don't hesitate to reach out! - Dave Lerer - State Farm Insurance Agent, Columbia, MD"
Profile photo of Cherlyn

Cherlyn

July 17, 2024

5  out of  5
rating by Cherlyn
"Christine Wobbeking, is a customer service “Gold Star”. I was in need of an immediate reinstatement of a policy. She listened to me and made appropriate suggestions. Christine handled the policy personally. There was no need to call back at another time. The service was seamless. Our family is in good hands with this office. Thank you Dave. You are Appreciated"
We responded:
"Hi Cherlyn, thank you so much for your wonderful review! I'm glad Christine could assist you with the immediate reinstatement of your policy so seamlessly. It's fantastic to know that you feel your family is in good hands with our office. Your appreciation means a lot to us! If you ever need further assistance, please don't hesitate to reach out. - Dave Lerer - State Farm Insurance Agent, Columbia, MD"